Each member of the Trinitas Regional Medical Center staff is dedicated to providing you and your loved ones with the highest quality healthcare and customer service. Quality measurement and improvement are matters that we take very seriously. That is why we value all feedback, positive or negative.

If an issue should arise, please know that we place high importance on providing you with a quick and satisfying resolution.

Any member of the Trinitas Regional Medical Center staff who is made aware of a concern is empowered to resolve the issue if it is within the scope of his or her authority. If the matter cannot be resolved to your satisfaction, the staff member will seek the assistance of his or her supervisor. We will make every effort to resolve your issue immediately.

If you would like to express your comments - positive or negative - regarding your care, please use the following link to communicate with Trinitas Regional Medical Center's administration.

Contact Us

If we have not met your expectations and have not resolved your concern to your satisfaction, you may contact:

Division of Accreditation Operations
Office of Quality Monitoring
Joint Commission on Accreditation of Health Care Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: 1-800-994-6610
Fax: 630-792-5636
Email: complaint@jcaho.org

We look forward to providing quality care and service to you and your loved ones.